Covid - 19 Policy.


Covid – 19 Policy. Viewings of Unoccupied Properties.   

Viewings – All viewings of unoccupied property will take place with a member of staff. No more than two people from the same household will be permitted to enter into the property.

Our staff member will arrive 10 minutes prior to the appointment to unlock the main entrance door, open the internal doors and cupboards.

Our staff member will have suitable PPE of face masks and optional gloves will be used by our staff member (gloves will be disposed of after each separate viewing).

Our member of staff will maintain social distancing whilst the viewing is taking place and any questions can be answered from a social distance or emailed into the office and answered accordingly.

The property’s door handles, light switches and cupboard handles will be cleaned using antibacterial mist.

Health and Safety notes: Face coverings must be worn unless medically exempt. Hand sanitiser provided. 

Covid – 19 Policy. Office Premises. The Office, Rose Cottage, Robeston West, Pembrokeshire. SA73 3TN

Office visist are available by appointment only to all current and potential new Landlords and Tenants.

Please contact us directly on 01437 764 350 or 01437 765 333.

Health and Safety notes: Hand Sanitiser will be provided for incoming members of the public to use prior to sitting with our staff member at a designated desk. After the appointment the desk, door handles, chairs and pens will be thoroughly cleaned using antibacterial wipes/ spray.


Covid – 19 Policy. Moving Into A Property.

A copy of the Assured Shorthold Tenancy Agreement will be emailed over to the Tenants 24 – 48 hours in advance. An appointment will be made for the Tenants to attend the property to sign the Assured Shorthold Agreement and for our staff member to answer any questions and hand over keys.

Health and Safety notes: Face coverings are to be used unless medically exempt. Hand sanitiser provided.